Refund policy

Returns & Refunds

Because all products are custom-made, we are unable to accept returns or exchanges for:

• Incorrect photo uploads
• Change of mind
• Incorrect size selection

However, your satisfaction is important to us.

We will offer a replacement or refund if:

• Your item arrives damaged
• There is a manufacturing or printing defect
• You received the wrong item

To request support:

• Contact us within 7 days of delivery
• Include clear photos of the issue
• Email: info@3dmocker.com

We’ll resolve your issue as quickly as possible.